Resources
- Mayo Clinic Appointment and Visitor Guidance
- Mayo Clinic Employee and Community Health (ECH)
- Mayo Clinic News Network
- Centers for Disease Control and Prevention
- World Health Organization
- 2019 Novel Coronavirus (Hmong)
- Koronafayraska Cusub ee 2019 (Somali)
- Enfermedad del Coronavirus 2019 (COVID-19) (Spanish)
- American Sign Language Videos, Hmong, Spanish
- Stay Safe as COVID-19 Mutates
Recent Blogs
COVID-19 Email Newsletter
Sign up for our new COVID-19 email newsletter to get all of the latest information delivered to your inbox.
What to do if you suspect you have COVID-19
If you are showing signs of possible COVID-19 symptoms, take one of these steps:
- Use the Check Symptoms tool through Patient Online Services or the Mayo Clinic app for an immediate recommendation based on your symptoms.
- Call our COVID-19 Nurse Line at 507-293-9525.
- Contact your local health care provider.
If you meet testing criteria, you will be directed to one of our local testing sites.
Do not go to the Emergency Department to get a COVID-19 test. Emergency Departments are for patients with life-threatening health care needs.
COVID-19 vaccine
To schedule a COVID-19 vaccination appointment, call or self-schedule using the Mayo Clinic app or Patient Online Services.
Check the latest vaccine information specific to Mayo Clinic campuses:
Mayo Clinic Health System | Arizona | Florida | Rochester
Appointment availability and visitor restrictions
If you'd like to make an appointment, visit our Request an Appointment page and select the location at which you'd like to be seen. COVID-19 testing may be required for patients who are scheduled for a consultation, treatment, procedure or surgery. In addition to in-person appointments and consultations, we offer opportunities to receive care at home or other locations. Learn more about our convenient care options.
We require staff, patients and visitors to wear a face covering or mask to slow the spread of COVID-19:
- Acceptable masks on Mayo Clinic campuses
- CDC face mask recommendations
- Learn how to wear and care for your mask
Depending on local COVID-19 trends, some Mayo Clinic Health System locations may have temporary service changes for the protection of patients and staff. These changes may include restricting visitors, delaying elective visits, adjusting hours or shifting to alternative appointment types, such as video or phone visits.
View current visitor restrictions for each Mayo Clinic Health System region:
- Northwest Wisconsin
(Barron, Bloomer, Eau Claire, Menomonie, Osseo) - Southeast Minnesota
(Albert Lea, Austin, Cannon Falls, Lake City, Owatonna, Red Wing) - Southwest Minnesota
(includes hospitals in Fairmont, Mankato, New Prague, St. James and Waseca) - Southwest Wisconsin
(La Crosse, Sparta)
Contact your health care provider if you have concerns about a delay or have questions about your care during this time. If you have an urgent need, do not delay care. Our Emergency Departments are open, and staff are prepared to care for you.
What do I need to know about my in-person appointment?
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Prior to arriving
We will ask you a few questions when you schedule your appointment to help identify any symptoms or recent exposures you may have had to COVID-19.
Appointment reminders will be sent, as per normal method and frequency.
If you've had a positive COVID-19 test within 90 days of your appointments:
Please inform your scheduling team and bring a printed copy of your positive COVID-19 PCR testing results with you, as it may avoid retesting or delays in your care. Only PCR tests, also known as molecular tests, can be accepted.
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During your appointment
- Patients, visitors and staff are required to wear a mask to decrease the risk of COVID-19 exposure. Please bring your own acceptable face mask to wear while here. We also will provide one for you.
- You are also being asked to not bring children under age 13 unless they are actively receiving care in the clinic setting.
- Due to additional screening activities when entering Mayo Clinic Health System buildings, please allow extra time upon arrival (approximately 15 minutes).
- Valet services are not available.
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Hospital and emergency department areas
Mayo Clinic Health System has taken several temporary measures to keep you safe. We require patients, visitors and staff to wear an acceptable face mask to slow the spread of COVID-19.
Please check the relevant link below for visitor restrictions within your region, which will help keep you safe. As response to the pandemic evolves, we will continue to update.
Check back frequently before visiting:
- Northwest Wisconsin
(Barron, Bloomer, Eau Claire, Menomonie, Osseo) - Southeast Minnesota
(Albert Lea, Austin, Cannon Falls, Lake City, Owatonna, Red Wing) - Southwest Minnesota
(includes hospitals in Fairmont, Mankato, New Prague, St. James and Waseca) - Southwest Wisconsin
(La Crosse, Sparta)
Exceptions include considerations for childbirth, end-of-life care, hospitalized children, and other rare and unique circumstances reviewed on a case-by-case basis by the care team.
Your cooperation with these temporary guidelines is appreciated. It's difficult to not be able to visit your friends and family, but these are necessary steps to ensure that you and your loved ones remain protected.
- Northwest Wisconsin
Employers seeking to have employees tested for COVID-19
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Expand for information for employers
If you have employees showing symptoms of COVID-19, we strongly recommend they call the COVID-19 Nurse Line at 507-293-9525 for immediate assistance.
Employers with occupational health needs or questions regarding COVID-19:
- Southeast Minnesota (Albert Lea, Austin, Cannon Falls, Faribault, Lake City, Owatonna and Red Wing)
Call 507-446-1775 or send us an email. - Southwest Minnesota (Fairmont, Mankato, New Prague, St. James, Waseca)
Call 507-594-7370.
For guidance on how to manage COVID-19 in your workplace, visit the CDC website.
What local business should know about COVID-19
Stacey Rizza, M.D., infectious disease specialist at Mayo Clinic, met with members from local chambers of commerce to share updates COVID-19. Dr. Rizza discussed the virus, treatments and the role of vaccines. She also fielded questions on symptoms, testing, quarantining and best preventive practices for businesses to keep employees, customers and clients safe and healthy. The webinar was posted on Sept. 19, 2020.
- Southeast Minnesota (Albert Lea, Austin, Cannon Falls, Faribault, Lake City, Owatonna and Red Wing)